At Lozyn.com, we are dedicated to delivering your order as quickly and efficiently as possible. This policy outlines our shipping terms, timelines, and procedures.

1. Shipping Costs

We are pleased to offer Free Shipping on all orders, with no minimum purchase requirement.

2. Order Processing & Timelines

We process orders on business days (Monday – Friday, excluding holidays).

  • Handling Time: 1 Business Day.
  • Order Cutoff Time: 08:00 PM (Based on the time zone of your settings/business location*).
  • Processing Schedule:
    • Orders placed before 08:00 PM will be processed and shipped the next business day.
    • Orders placed after 08:00 PM will be processed on the following business day.

3. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is as follows:

  • Transit Time: 5 to 15 Business Days.

Please note: While we strive to meet these estimates, actual delivery times may vary depending on the destination and external factors such as weather conditions or carrier delays.

4. Order Tracking

Once your order ships, you will receive a shipment confirmation email containing your Tracking Number(s). The tracking information will be active within 24 hours. You can use this number to track the status of your package at any time.

5. Incorrect Addresses

Please ensure your shipping address is correct at checkout. Lozyn.com is not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an incorrect address, we may require a fee to reship it.

6. Customs, Duties, and Taxes

Lozyn.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Contact Us

If you have any questions regarding your order or our shipping practices, please contact us:

  • Business Name: Lozyn.com
  • Address: 150 Washington Avenue, Suite 201, Santa Fe, NM 87501, USA
  • Email: [email protected]
  • Phone: +84 967 467 515