Privacy Policy

Lozyn.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Lozyn.com when you visit or make a purchase from the Site.

1. Information We Collect

When you visit the Site, we collect certain information about your device and your interaction with the Site. We also collect information necessary to process your purchases.

Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: Examples include name, billing address, shipping address, payment information (processed via PayPal), email address, and phone number.
Customer Support Information: Information you choose to include in communications with us.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
Provide you with information or advertising relating to our products or services (in accordance with the preferences you have shared with us).

3. Sharing Your Personal Information

We share your Personal Information with service providers to help us fulfill our contracts with you and provide our services.

Payment Processors: We use PayPal to process payments securely. We do not store your credit card details on our servers. You can read more about how PayPal uses your Personal Information here: PayPal Privacy Statement.
Shipping Partners: To deliver your orders, we share your Name, Shipping Address, and Phone Number with our trusted logistics partners:
- Domestic (Vietnam): Viettel Post, Giao Hang Nhanh (GHN), etc.
- International: International carriers dependent on your region.
Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Cookies

We use cookies to improve your experience on our Site. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

6. Your Rights

If you are a resident of certain territories (such as the European Economic Area), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below: